Frequently Asked Questions

faq

How do I buy a ticket?

It’s easy! Go to https://tickets.ridetheducksofseattle.com/ and select the date and tour time you want to ride. You can also call us at 206-441-3825(DUCK) or buy tickets from our ticket windows and gift shop at our main Seattle Center location: 516 Broad St., Seattle, WA 98109. We’re located right across from the MoPOP and Space Needle.


How much are tickets?

Tickets are $38 for adults, $23 for children 4-12, and just $5 for babies 0-3. Check out our ticket information page for more details, or our groups page for special discount pricing for groups 20+ and information on private charters.


Where are you located?

Our Seattle Center location address is: 516 Broad St. Seattle, WA 98109. You can find us right across from the MoPOP and Space Needle. Head to our location page for more information.


What's a Quacker?

Wacky QuackerQuackers are noisemakers in the shape of a duck bill! They’re fun and they’re wacky! Not just for kids, Wacky Quackers are a fun way to participate in the experience of your tour! Good for a thousand QUACKS!

Add a Quacker to your ticket for just $2.50! You can include Quackers in your purchase online by purchasing a combo ticket – or buy on-site at our gift shop!


Can I request a Tour Guide for my tour?

We have a crew of more than 20 extremely talented, funny, knowledgeable Tour Guides, who will all surprise and delight you with their own great stories about Seattle. No matter who your Tour Guide is, you’re guaranteed a great time.

Unfortunately, our Tour Guide schedule is flexible and we cannot guarantee the availability of a specific Tour Guide for your tour.

Learn about our Tour Guides!


Can I bring water or snacks on board the Ducks?

Of course! Yes, you can bring food or drinks on board the Duck. We have a gift shop where you can purchase water, soda, snacks and candy, but please remember: this is a continuous tour without a restroom on board. We do recommend you ‘go before you go’ and alcohol is not allowed.


What about alcohol? Can I bring beer on the Ducks?

No. Alcohol of any kind is not allowed on board the Ducks. If you appear to be intoxicated before or during your tour, or are disrupting other guests on your tour, we reserve the right to refuse service or drop you off at a safe location without a refund.


I’m celebrating! Can you tell my Tour Guide?

Birthday

Sure! We love to celebrate! Ride the Ducks is great fun when you’re celebrating a birthday, anniversary or graduation! Whatever it is, if you’re celebrating something, tell our customer service team when you pick up your tickets. We’ll give you a crown and the Tour Guide will know you’re a VIP!

Having a party? Groups of 20+ get a discount!

Do you offer tours in multiple languages?

Although we always try to welcome our international guests with a friendly “Hola” or “Kon’nichiwa”, all of our tour information is shared in English. However, we do use songs and props to tell the stories of Seattle, so you may see a rubber chicken, silly hat or be surprised by a flying salmon like you would at Pike Place Market (spoiler alert – it’s not a real salmon!). We find that music, laughter and rubber chickens transcend language barriers, so allow yourself to have some fun and don’t worry if you didn’t catch every word.


Are dogs allowed?

Pets are not allowed on the Ducks. Service dogs are welcome. Although it’s not required, we ask that you make reservations in advance over the phone so that we can be sure to reserve a complimentary seat for your service dog.


Can I bring a stroller with me?

Kids love the Ducks and we are able to store your stroller in an unsecured stroller parking area. Unfortunately, strollers are not allowed onboard the Duck and Ride the Ducks is not responsible for items stored at our location during your tour.


Do I need a car seat for my infant?

No car seat needed! The inside of the Duck looks like a school bus with bench-style seating for groups of two per seat. There are no seat belts on the Duck, so we don’t recommend car seats, but you’re welcome to bring a small baby carrier for the very young little Ducklings.

All guests need a ticket whether they are 3 months old or 103 years old, so no matter the age of the child, a seat will need to be reserved for him or her. Tickets for infants (0-3 years) are just $5 plus tax. Look for the Duckling ticket online.


Can I store my luggage with you while I ride the tour?

Ride the Ducks is tourist-friendly, so we understand if you need a place to keep your luggage for the duration of your tour. We are happy to store a few small items for you if you depart from our Seattle Center location.

If you’re arriving via cruise ship, don’t miss Port Valet to explore Seattle luggage-free! Ride the Ducks is not responsible for items stored at our location during your tour.


I use a walker or a wheelchair. Is Ride the Ducks handicap accessible?

stairs

Due to the vintage nature of the DUKWs, Ride the Ducks of Seattle is not handicap-accessible at this time. All guests must board and de-board via eight steps on the back of the Duck. There are handrails and we can allow for additional time for boarding, but guests should be able to climb the stairs and sit on their own for the full 90–minute tour. We’d be happy to store a walker or wheelchair in our ticket booth when you depart from our Seattle Center location.


Is there a bathroom on board the Duck?

No. There are no bathrooms on board the Ducks, so we recommend you “go before you go”! We have portable restrooms at our departure location.


I’d like to give the gift of FUN! Do you offer gift certificates?

Of course! You can give us a call at 206-441-DUCK(3825) or book gift certificates online! When you book online, we’ll mail them to your billing address (or another address of your choice) in 1-2 business days.

Buy Gift Certificates Online


Will I get wet on the tour?

Nope.


What if it’s raining?

It’s Seattle! Tours depart daily rain or shine! The Ducks are all equipped with a canopy and if it’s raining cats, dogs and Ducks, your Tour Guide can roll up the clear vinyl windows!


I’m buying tickets online. What’s the difference between Duck A and Duck B?

We have multiple tours departing at the same time. The letters help us tell the tours apart. Duck A and Duck B offer the same tour, but on a different DUKW. If you are travelling with a group, be sure you all choose the same time and letter in order to ride together. You’ll probably want to book in one reservation as all seats are assigned at time of purchase.


What is included in Taxes & Fees when I buy tickets online?

When you purchase tickets online, you are charged 10.1% Sales Tax as well as a 4% internet fee. The internet fee is not charged when you purchase tickets at our ticket booth. This fee helps offset the technology costs associated with online ticket purchases.


Where are the best seats on the Duck?

The Ducks are open-air vehicles, so every seat is a great seat on the Duck! Seats A1 and A2 behind the Captain do have limited legroom, so if you’re tall, we recommend selecting different seats.


What happens if I miss my tour?

All reservations are non-refundable, non-exchangeable tickets. Please arrive 30 minutes in advance of your departure time so you don’t miss the most fun experience in Seattle!


What can I do before or after my tour?

 

Seattle Center

 

There are plenty of fun attractions to conveniently visit before or after your tour! The Museum of Pop Culture, Space Needle, Pacific Science Center, Chihuly Garden and Glass and Children’s Museum are all great attractions to add to your itinerary.

 

Westlake Center

 

Or, take a ride on the Monorail from Seattle Center and you’ll be right in the middle of the downtown Seattle shopping district! Westlake Center is walking distance to Pike Place Market, the Gum Wall, the Seattle Art Museum and TONS of delicious restaurants.

 

Waterfront

 

As a whole, Seattle isn’t a gigantic city–it spans just under 2 miles from the Space Needle to the Smith Tower. From our location near Seattle Center or downtown, you’ll only be a short drive (or walk!) away from the Seattle Waterfront where you can visit Miner’s Landing, Seattle Great Wheel, Wings Over Washington, Argosy Cruises and the Seattle Aquarium–in addition to several mouth-watering restaurants!